{"id":5491,"date":"2019-08-01T03:51:58","date_gmt":"2019-08-01T03:51:58","guid":{"rendered":"https:\/\/digi-entrepreneur.com\/?post_type=startup&p=5491"},"modified":"2019-08-01T03:51:58","modified_gmt":"2019-08-01T03:51:58","slug":"finchatbot","status":"publish","type":"startup","link":"https:\/\/startup-agenda.com\/annuaire\/startup\/finchatbot\/","title":{"rendered":"FinChatBot"},"content":{"rendered":"
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FinChatBot permet aux services financiers de capter et conserver des clients gra\u0302ce a\u0300 son chatbot fonde\u0301 sur de l\u2019intelligence artificielle.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Face aux carences actuelles des services client financiers, FinChatBot est conc\u0327u pour recueillir des retours clients afin d\u2019ame\u0301liorer les offres bancaires propose\u0301es.<\/p>\n<\/div>\n<\/div>\n

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PRINCIPE ET GENE\u0300SE DE L’OFFRE<\/strong><\/p>\n

Antoine Paillusseau et Romain Diaz, tous deux serial entrepreneurs, ont constate\u0301 que partout dans le monde et en Afrique en particulier, les particuliers e\u0301taient majoritairement insatisfaits par les services client des services financiers en particuliers : trop chronophages et inefficace a\u0300 re\u0301soudre les proble\u0300mes. En outre, les services financiers ont du mal a\u0300 re\u0301cupe\u0301rer des retours clients utiles a\u0300 l\u2019ame\u0301lioration de leur offre et strate\u0301gie. C\u2019est pour re\u0301pondre a\u0300 cette double demande que FinChatBot a de\u0301veloppe\u0301 Holly, une intelligence artificielle qui assure le service client des services financiers sous la forme de chatbot et re\u0301cupe\u0300re des informations sur les pre\u0301fe\u0301rences des clients en vue d\u2019ame\u0301liorer l\u2019offre des services financiers. L\u2019entreprise est tre\u0300s prometteuse et attire les investisseurs. Kalon Ventures Partners et Compass Capital ont investi conjointement 500 000 dollars dans la startup et la plupart des plus grands assureurs et banques sud-africains ont de\u0301ja\u0300 adopte\u0301 la solution.<\/p>\n<\/div>\n

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PARCOURS CLIENT FONCTIONNEMENT<\/strong><\/p>\n

Les chatbots de FinChatBot sont conc\u0327us sur- mesure et parfaitement inte\u0301grables aux applications des services financiers. Ils sont aussi compatibles avec Messenger et WhatsApp. L\u2019IA communique avec les clients dans un jeu de questions re\u0301ponses et transfe\u0300re directement les informations au service financier pour re\u0301soudre le proble\u0300me du client et ame\u0301liorer l\u2019offre. Par ailleurs, FinChatBot accompagne l\u2019entreprise dans l\u2019acquisition de nouveaux clients et la personnalisation de l\u2019interaction avec ces derniers.<\/p>\n<\/div>\n

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EN QUOI EST-CE UNE INNOVATION<\/strong><\/p>\n

FinChatBot fonde son chatbot sur une intelligence artificielle qui apprend et gagne en pre\u0301cision au fur et a\u0300 mesure de l\u2019interaction avec le client. Ce fonctionnement diffe\u0300re des chatbots traditionnels qui fonctionnent a\u0300 partir d\u2019algorithme pre\u0301e\u0301tablis. Cela permet un gain de temps par vente de 30 minutes, un taux de conversion de 23% et une notation moyenne des utilisateurs de 4,5\/5. Selon The Financial Brand, 80% des entreprises dans les services bancaires en Afrique du Sud perc\u0327oivent FinChatBot comme une grande opportunite\u0301.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

FinChatBot permet aux services financiers de capter et conserver des clients gra\u0302ce a\u0300 son chatbot fonde\u0301 sur de l\u2019intelligence artificielle. Face aux carences actuelles des services client financiers, FinChatBot est […]<\/p>\n","protected":false},"author":1,"featured_media":5499,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"jetpack_post_was_ever_published":false},"startup_category":[],"class_list":["post-5491","startup","type-startup","status-publish","has-post-thumbnail","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/startup-agenda.com\/annuaire\/wp-json\/wp\/v2\/startup\/5491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/startup-agenda.com\/annuaire\/wp-json\/wp\/v2\/startup"}],"about":[{"href":"https:\/\/startup-agenda.com\/annuaire\/wp-json\/wp\/v2\/types\/startup"}],"author":[{"embeddable":true,"href":"https:\/\/startup-agenda.com\/annuaire\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/startup-agenda.com\/annuaire\/wp-json\/wp\/v2\/comments?post=5491"}],"version-history":[{"count":0,"href":"https:\/\/startup-agenda.com\/annuaire\/wp-json\/wp\/v2\/startup\/5491\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/startup-agenda.com\/annuaire\/wp-json\/wp\/v2\/media\/5499"}],"wp:attachment":[{"href":"https:\/\/startup-agenda.com\/annuaire\/wp-json\/wp\/v2\/media?parent=5491"}],"wp:term":[{"taxonomy":"startup_category","embeddable":true,"href":"https:\/\/startup-agenda.com\/annuaire\/wp-json\/wp\/v2\/startup_category?post=5491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}